Credit Card Skimming and Card Issuers Behaving Badly
Jennifer S. Martin blogs on the Commercial Law website about her poor experience in disputing skimming fraud on her credit card. She believes her bank denied the dispute up front without an investigation. She states, “This type of issuer behavior really gets me going! They knew they did not investigate the transaction, but sent a denial right away of the claim I did not authorize the transaction. The ‘game’ here is to send the denials on fraud claims knowing that only some consumers will pick up the phone and complain.”
