Can Mobile Address the Rising Tide of Fraud in Card-Not-Present Transactions?
The Federal Reserve Bank of Atlanta blogs that combating fraud in credit and debit card payments is a challenge for all payment system participants, from the banks that issue the cards to the merchants that accept those cards as payments for goods and services. One particularly troubling channel, with a rising incidence of card fraud, is on the Internet. Retailers are increasing their efforts to attract customers online with discounts, online-only specials, and free shipping and returns. While the use of cards for website payments, also known as card-not-present (CNP) transactions, is inherently riskier than face-to-face transactions at a merchant’s point-of-sale, the dramatic rise in e-commerce suggests it is a trend that is here to stay. As the mobile channel develops for card payments, can the security capabilities of mobile handsets protect consumers against CNP fraud?
